Kellogg’s - Consumer Alert

FAQs

What should I do if I have product that is affected by this recall?
Please check any packages you have in your home and if your package matches the following criteria, please do not eat the product and contact us for a replacement coupon. We may also make arrangements to retrieve the product for further evaluation.

The Kellogg's Special K Red Berries cereal packages affected by the recall can be identified with the following information:
• 11.2 ounce packages, UPC code 3800059923
- Better if Used Before Date of DEC 02 2013 followed by KNC 105 with a time stamp of 00:13-2:30
• 22.4 ounce packages, UPC code 3800078356
- Better if Used Before Date of NOV 30 2013 followed by KNA 105 with a time stamp of 07:00-08:51
- Better if Used Before Date of NOV 30 2013 followed by KNB 105 with a time stamp of 15:00-17:05
• 37 ounce packages, UPC code 3800020940
- Better if Used Before Date of NOV 30 2013 followed by KNB 107 with a time stamp of 17:31-20:05

If your package includes the following information - it is NOT included in the recall:
• Sizes other than 11.2, 22.4 and 37 ounces
• Product with the date of NOV 30 2013 or DEC 02 2013 and KXA, KXB or KXC as part of the Better if Used Before Date

Consumers who may have purchased the recalled product should contact Kellogg Consumer Affairs by clicking here or by calling 1-800-962-1413 Monday-Friday 8 AM - 6 PM Eastern Time. Kellogg will provide a replacement coupon to reporting consumers and may also make arrangements to retrieve the product for further evaluation.
Why is this product being recalled?
Kellogg Company has taken this precautionary action due to the possible presence of glass fragments. There have been no reports of any injuries associated with this product.
What quality measures do you have in place to prevent this type of situation?
At Kellogg, our number one priority is the quality and safety of our foods. All of our processes will be thoroughly reviewed and appropriate actions will be taken to help prevent this situation from happening in the future.
What products are included in the recall? What code dates should I look for?
Recalled product includes three sizes of Kellogg's Special K Red Berries cereal packages.

The product affected by the recall can be identified with the following information:
• 11.2 ounce packages, UPC code 3800059923
- Better if Used Before Date of DEC 02 2013 followed by KNC 105 with a time stamp of 00:13-2:30
• 22.4 ounce packages, UPC code 3800078356
- Better if Used Before Date of NOV 30 2013 followed by KNA 105 with a time stamp of 07:00-08:51
- Better if Used Before Date of NOV 30 2013 followed by KNB 105 with a time stamp of 15:00-17:05
• 37 ounce packages, UPC code 3800020940
- Better if Used Before Date of NOV 30 2013 followed by KNB 107 with a time stamp of 17:31-20:05

If your package includes the following information - it is NOT included in the recall:
• Sizes other than 11.2, 22.4 and 37 ounces
• Product with the date of NOV 30 2013 or DEC 02 2013 and KXA, KXB or KXC as part of the Better if Used Before Date
Were the recalled products distributed nationwide? Where were these packages sold?
Yes. At various retailers across the United States.

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